Momokai Reviews

Momokai.com offers a range of mechanical macropads with prices starting at $19.95 for the Sim Pad Nano and Sim Pad 2 during their clearance sale. The Aurora Tap Trio and Tap Duo are also available, with prices varying based on the product and customization options such as switches and keycaps. Customers can enjoy free shipping on orders over $25 within the U.S. For those interested in switches, prices begin at $1.00 for individual switches, with packs and more premium options like the Gateron Ink V2 switches priced higher. Keycaps are available in various profiles and colors, adding to the customization possibilities for their macropads.

Among the popular products on Momokai.com, the Aurora Tap Trio, Tap Duo, Sim Pad 2, and Sim Pad Nano stand out as hot-swappable mechanical macropads tailored for gaming and productivity. These devices are compatible with Cherry/Gateron/Kailh switches, allowing for extensive customization. Additionally, Momokai offers a variety of switches and keycaps to personalize these macropads. For those looking for unique services, Momokai provides custom macropad services, including laser engraving and custom firmware programming, catering to both individual preferences and corporate needs.

Momokai.com accepts various forms of payment. Customers can use their preferred payment method during checkout, ensuring the billing address matches the payment method's registered address to avoid declines. For any issues with charges or payment processing, a support page is available to assist with common payment-related questions.

Momokai.com provides a 180-day limited hardware warranty for Tap Trio products and a 90-day limited hardware warranty for Sim Pad 2/Nano products. This warranty starts from the date of delivery and covers any defects in material and workmanship under normal use. In the event of a defect, Momokai will repair or replace the product at no additional charge, excluding shipping costs. For out-of-warranty service, customers can order replacement parts or utilize repair services offered by Momokai, which will include charges for parts, labor, and shipping.

To contact Momokai customer support, use the contact form provided on their website. Include any specific inquiries and the order number for order-related questions. Support hours are Monday-Friday 9AM-5PM PST, and they typically reply within 2 business days, excluding holidays. Additionally, for immediate community support, join their Discord server where you can message staff members directly and get help from the community. However, support through Discord DMs is not prioritized over email tickets.